Slots / Mobile
This policy explains exactly what data bingo 798 collects when you use your account, how it is stored, and what choices you have over it. Availability depends on local law and eligible regions — where access is permitted, these protections apply to every account holder.
When you create an account on bingo 798, certain information is needed to operate that account: your registered name, contact details, login credentials, and records of transactions processed through GCash, Maya or InstaPay. We collect this information only to the extent required to run your account, process your wallet activity, and respond to support requests. We do not sell your personal data to third parties. Information shared with payment processors — such as the reference numbers generated by GCash or Maya during a deposit or withdrawal — is handled under those providers' own privacy terms and is limited to what each transaction requires. We do not retain full payment-instrument details on our servers beyond what is necessary for transaction records. Data is stored in systems protected by access controls, and account credentials are held in encrypted form. We keep your account records for as long as your account remains active and for such period afterward as we are required to retain them under applicable rules. Where local law in the Philippines governs your use of this platform, those rules set the baseline for how we handle and retain your information.
Not every interaction with bingo 798 falls under the same set of rules. This section sets out the four areas this policy addresses clearly, so you know which protections apply to your account and which fall under separate terms.
This policy covers data collected when you log in, manage your profile, or reset credentials. It applies to the information tied to your registered account — name, contact details, login history and security settings visible in your account dashboard.
Deposits and withdrawals processed through GCash, Maya or InstaPay generate transaction references that form part of your account record. We hold those references to support account queries; full payment-instrument details are governed by the respective e-wallet provider's own terms.
Game session data — such as which titles you open and session duration — may be retained to support account continuity and troubleshoot issues. This data is tied to your account, not shared for advertising, and is covered by this policy.
Links to external services, game studio interfaces from providers in our lobby, and payment processor pages operate under their own privacy policies. Once you leave bingo 798's domain or interact with a third-party payment screen, this policy does not govern what that service collects.
Your account gives you direct access to several of the records we hold. After logging in, the account dashboard shows your registered details, recent wallet activity — including GCash and Maya transaction references — and the contact information tied to your profile. Most straightforward corrections, such as updating a phone number or email address, can be made from within your account settings without contacting support. For requests we cannot handle through self-service — such as asking us to explain what data we hold, requesting a correction to a record you cannot edit yourself, or raising a concern about how your data has been handled — you can reach our support team through the contact paths listed on this page. We aim to acknowledge data-related requests promptly. If you believe a record is inaccurate, describe the specific field and the correct value in your message so we can locate and address it efficiently.
Log in and open your account dashboard to see the personal details and transaction history we hold for your account. This is the fastest path for checking what is on record.
Editable fields such as contact number and email can be updated directly in account settings. For fields that require verification before a change is applied, follow the instructions shown in the settings screen.
If something in your account record looks wrong or you want to understand what we hold, send a message through our support channel. Describe the specific record or field so the team can respond accurately.
For data removal requests or concerns that go beyond routine corrections, contact us directly. We will explain what records we are required to retain and what can be removed, in line with applicable rules.
If you have a question about your data, a correction to request, or a concern about how your information has been handled, these are the direct routes to the right team. Choose the channel that suits how you prefer to communicate.
The live chat button is available inside your account once you are logged in. Use this for time-sensitive questions about your account data or a specific transaction record linked to GCash, Maya or InstaPay.
For detailed data requests — including questions about what records we hold, correction requests or concerns about data handling — send an email to our support address. Include your registered account email so we can locate your records accurately.
Many data tasks do not need a support request at all. Your dashboard shows current personal details and transaction history after login. Check there first before reaching out — the answer is often visible directly in your account.
We keep our data practices specific and limited to what your account actually requires. Here is how each key area is managed, so you know what to expect and where to go if something needs attention.
We use cookies to maintain your login session and remember account preferences across visits. No cookies are used to track your activity across unrelated websites. You can clear cookies from your browser settings, though doing so will end your current session and require you to log in again.
Your password is stored in encrypted form. We do not have access to your plaintext credential. If you suspect your account has been accessed without your permission, change your password immediately through the account settings screen and contact support to flag the session.
Account records — including transaction references from GCash, Maya or InstaPay activity — are retained while your account is active and for such time as applicable rules require after closure. We do not retain data longer than necessary for those purposes.
If this policy is updated in a way that affects how your data is handled, we will post the revised version on this page with a note indicating what changed. Continuing to use your account after a posted update indicates acceptance of the revised terms.
These are the questions account holders ask most when reading through this policy. If your question is not covered here, use the contact paths in the support section above.
We collect the details you submit during registration: name, contact number, email address, and the information needed to verify your account. We do not collect more than what is required to operate your account and process wallet activity through GCash, Maya or InstaPay.
We do not sell your personal data. We share transaction references with payment processors — such as GCash and Maya — only to complete your requested transaction. Each processor handles that data under their own privacy terms. We do not share your details with advertisers.
Log in and open your account dashboard. Your registered details, contact information and transaction history are visible there. For records not shown in the dashboard, send a request through live chat or email and include your registered email address so we can locate your file.
Yes. Editable fields — such as your phone number and email — can be changed directly in account settings. Some changes may require additional verification before they are applied; follow the instructions shown on that screen. For records you cannot edit yourself, contact support with the specific correction needed.
We retain account records for the period required by applicable rules after an account is closed. We do not retain data beyond what those rules require. If you want to know what is retained for a closed account, contact us through the email support path on this page.
We store transaction reference numbers from GCash, Maya and InstaPay as part of your account history, which helps resolve any wallet queries. We do not store full payment-instrument credentials. The e-wallet providers manage their own data under their respective privacy policies.